Privacy Policy



1.1 By browsing the Website, or placing an Order, you unconditionally and irrevocably agree to these Terms and Conditions as set out below.

1.2 These Terms and Conditions apply to you, the Website user and your usage of the Website and associated social media platform, software, networks and processes, including the purchase of goods or services through the Website.


In this Agreement:

Agreement means the terms and conditions contained in this document, including any relevant terms of any order placed by you the User through the Website (if applicable).

Customer means the person named on a invoice or sales document.

Goods means the fitness or nutrition program and/or products listed in an Order.

Intellectual Property includes any and all intellectual and industrial property rights throughout the world, whether subsisting now or in the future, including rights of any kind in:

(a) inventions, discoveries and novel designs, whether or not registered or registrable as patents, innovation patents or designs, including developments or improvements of equipment, technology, processes, methods or techniques;

(b) literary works, dramatic works, musical works, artistic works, cinematograph films, television broadcasts, sound broadcasts, published editions of works and any other subject matter in which copyright (including future copyright and rights in the nature of or analogous to copyright) may, or may upon creation of the subject matter, subsist anywhere in the world;

(c) registered and unregistered trade marks and service marks, including goodwill in the business concerned in the relevant goods and/or services;

(d) trade, business or company names; and

(e) internet domain names, whether created or in existence before or after the Execution Date and includes any thing, whether tangible or intangible, which incorporates, embodies or is based on any of the things referred to in clauses (a) to (f) inclusive of this definition. means the business operated by Lauren Simpson Fitness Pty Ltd ATF the LSF Trust.

Material means any information (including but not limited to data, source codes, and drawings) or images in any form (whether visible or not) stored on or in use with the Website.

Pre-sale means Products that are sold in anticipation of being in stock on or near to the dispatch date stated in the Product listing on the Website.

Products means any items listed on the Website (for sale or otherwise). Website means the internet site located at the URL and operated by


In this Agreement:

(a) headings are for convenience only and do not affect interpretation;

(b) and unless the context indicates a contrary intention:

(c) person includes an individual, the estate of an individual, a corporation, a government authority, an association or a joint venture (whether incorporated or unincorporated), a partnership and a trust;

d) a reference to a person includes that person’s executors, administrators, successors, and permitted assigns, including persons taking by way of novation;

(e) a reference to a document (including this Agreement) is to that document as varied, novated, ratified or replaced from time to time;

(f) a reference to $ is to the lawful currency of the United States of America;

(g) a reference to a statute includes its delegated legislation and a reference to a Statute or delegated legislation or a provision of either includes consolidations, amendments, re-enactments and replacements;

(h) a word importing the singular includes the plural (and vice versa), and a word indicating a gender includes every other gender;

(i) if a word or phrase is given a defined meaning, any other part of speech or grammatical form of that word or phrase has a corresponding meaning;

(j) where the day on or by which any sum is payable or any act, matter or thing is to be done is a day other than a Business Day, that sum must be paid and that act, matter or thing must be done on the immediately succeeding Business Day; and

(k) includes in any form is not a word of limitation.


4.1 The Website may contain links to other web sites. Such links are provided for convenience only and may not remain current or be maintained. is not responsible for the content or privacy practices associated with linked web sites.

4.2 You must ensure that your access to, or use of the Website is not illegal or prohibited by laws which apply to you.

4.3 You must take your own precautions to ensure that your process for accessing the Website does not expose you to risk of viruses, malicious computer code or other forms of interference which may damage your computer system. takes no responsibility for any such damage which may arise in connection with your use of the Website.


5.1 All prices quoted on the Website are in United States dollars unless otherwise specified.

5.2 All prices displayed on the Website are subject to change without notice. Prices for items in an Order are fixed once your Order has been confirmed. Subsequent price changes either up or down will not be retroactively applied to confirmed Orders.

5.3 You agree to pay any additional duties and taxes that your country or state may wish to impose on your order based on the imputed or actual value of the Goods. You understand and acknowledge that these relevant duties and taxes may not be disclosed on the Order confirmation and are charges imposed by the relevant customs or quarantine government department of your country and not

5.4 You agree to pay any relevant delivery charges as they are calculated and listed in the Order confirmation at the time of purchase.


6.1 The size of each Product specified on the Website is an approximate representation of the actual size and dimensions of the relevant Product. Sizing variations may exist within flavour variations of a Product.

6.2 The label and appearance of the container of each Product as depicted on the Website may vary from the actual label and appearance.

6.3 The color of the powder (as relevant) and flavor of each Product may slightly vary from batch to batch based on any inconsistencies that may exist within the raw ingredients used for manufacture of the relevant Product. has implemented many quality assurance and compliance procedures to ensure that all raw materials used in the manufacture of the Products meet the minimum raw material specification requirements imposed by

6.4 To the extent permitted by law, has no liability and responsibility in respect of any allergic sensitivities or reactions, or misuse that you may have as a result of consuming a Product. It is your responsibility to check the ingredients, nutritional information and instruction of use of the Product and determine whether you may have any allergic sensitivity to anything contained in that Product. If you are allergic to an ingredient contained in the Product and you consume the Product, you do so at your own risk.


7.1 You may place an Order by following the instructions on the Website. Your Order will be submitted by completing payment details and clicking the ‘confirm’ button.

7.2 Orders will be deemed to have been received by at the time sends an Order confirmation to your nominated e-mail address.

7.3 will primarily communicate with customers via e-mail. It is the customer’s responsibility to ensure the correct contact details are entered and that the nominated e-mail address is regularly checked for correspondence.

7.4 Each Order (once confirmed) represents a separate agreement between and you.

7.5 reserves the right to not accept or to cancel Orders that request commercial quantities of Goods.

7.6, at its sole discretion, may cancel your Order at any time prior to dispatch of the Goods, including Products that are sold on Pre-sale.

7.7 In the event of a cancelled Order, funds paid in relation to that Order will be refunded in full as soon as is reasonably practicable. You will be provided with e-mail acknowledgement of the cancellation and refund.

7.8 accepts no responsibility for Orders that are declined or not accepted due to disruptions with internet connections.


8.1 You may provide your nominated credit card during the purchase process described on the Website.

8.2 Payment on the Website may be made via a valid Credit Card.

8.3 Payment for Orders will be processed immediately upon confirmation of your Order.

8.4 If your nominated payment method triggers internal suspicious transaction protocols, may contact you to confirm additional details, or rescind the transaction.


9.1 will use its reasonable endeavours to ensure that all Goods are delivered in a prompt and timely manner. However, from time to time, it is possible that shipping and other factors beyond the control of may result in delays. is not liable for any loss or damage, whether direct, indirect or consequential, suffered by any one as a result of any such delays.

9.2 The date of dispatch listed on the Website is the estimated date of dispatch as is reasonably estimated by and is subject to change without notice. Where scheduled dispatch of a Product is delayed by more than 1 week, customers will be notified by e-mail at the e-mail address nominated in their Order.

9.3 will not deliver Goods to PO box addresses.

9.4 Goods will be delivered by DHL courier service, and will take between 4 - 7  working days to deliver from the date of dispatch. For international Orders, delivery time may exceed 4 - 7 working days.

9.5 You agree the Goods will deem to be delivered based on the shipping confirmation evidence determined from the tracking details provided by the relevant shipping company.

9.6 When ordering Goods from to be delivered to addresses outside the United States and its Protectorates, shipments will be made to you only after you explicitly agree to become Importer of Record (“IOR”) and as such customs clearance shall be made in your name and on your behalf. As IOR, you agree to be ultimately responsible for importing the products ordered by you into the destination country and are solely responsible for the payment of duties, and taxes either at the time of sale if prepayment is required by or at the time of importation if prepayment is not required. 9.7 You hereby give a proxy or power of attorney (“POA”) to the shipping provider designated by for the customs clearance of products ordered by you. This POA authorizes designated shipping provider’s assigned customs broker to act on your behalf. designated shipping provider’s intervention with respect to customs formalities may be done by a customs agent assigned by designated shipping provider on your behalf. You hereby acknowledge to have understood the concept of IOR or the need of the POA and further state that the terms of the POA or terms of the purchase from and transportation conditions from designated shipping provider are not unreasonable or unknown to you, that you have read them, understood them and further agreed to them.


10.1 will replace damaged, faulty or incorrect Products in accordance with these Terms and Conditions.

10.2 Where a Product is found to be damaged upon delivery or if a Product has been delivered that is different to the Product listed in the Order (Incorrect Product), and the customer notifies within the first 7 days after delivery, then will: (a) replace the damaged or Incorrect Product with a new replacement; or (b) if is unable to provide a new replacement Product, will refund the customer the purchase price. For the avoidance of doubt, the 7 Day period will commence on the date that the customer receives their Product. Where there is no proof of delivery, this date will be assumed to be 3 business from the date of dispatch of the Product. Where Goods are already damaged on delivery, requires photographic evidence before authorising return of the Goods.

10.3 reserves sole discretion to determine whether the Goods are faulty or damaged in accordance with this Clause 10.

10.4 may seek reimbursement of any costs incurred by it when the Product is found to not be damaged, faulty or incorrect.


11.1 will only accept the return of Products that have been supplied incorrectly by or which are deemed to be faulty.

11.2 The customer must comply with directions from staff to facilitate a return.

11.3 Returned Products must be returned in their original undamaged packaging, and must be in a re-saleable condition.

11.4 It is the customer’s responsibility to ensure that returned items are returned safely. takes no responsibility for items lost in transit.

11.5 You acknowledge and agree that will not accept a return and will not refund your Order based on a change of mind.


12.1 All Intellectual Property in any Material on the Website is the property of

12.2 Unless expressly authorised under these Terms and Conditions or otherwise, you may not reproduce adapt, modify, display, perform or distribute any Material or any part of any Material.

12.3 Nothing contained in this Website is to be interpreted as a recommendation to use any information on this Website in a manner which infringes the Intellectual Property rights of any person, company or entity. We make no representations or warranties that your use of the information on this Website will not infringe such Intellectual Property rights.


13.1 This Website may contain links to other websites which are owned or operated by third parties. These links are provided for convenience only and may not remain current or maintained. We should not be construed as endorsing, approving, recommending or giving preference to these third parties or their websites, or any information, products or services referred to on those third party websites unless expressly stated. You link to these websites at your own risk and should make your own enquiries as to the privacy policies of these third parties. We are not responsible for information on, or the privacy practices of, such websites. We do not permit any linkages to this website without written permission.


14.1 We make no representations or warranties of any kind, express or implied, in relation to any information, content, materials or products included in this Website or to its availability, functionality or performance, except as otherwise provided under this Agreement or any applicable law.

14.2 We do not, nor do our officers, employees, agents and other representatives accept responsibility for any loss or damage, howsoever caused (including through negligence or matters outside our control), which you may directly or indirectly suffer in connection with your use of this Website or any linked website, nor do we accept any responsibility for any such loss arising out of your use of, or reliance on, information contained on, or accessed through, this Website. To the maximum extent permitted by law, we disclaim any such representations or warranties as to the completeness, accuracy, merchantability or fitness for purpose of this Website or the information that it contains.

14.3 The use of the information on this Website is at your own risk. To the extent permitted by law, we exclude all liability of us, our officers, employees, agents and other representatives in respect of any injury, loss or damage arising out of, or related to, the use, or inability to use, the information on this website or provided through this website through email. This limitation of liability includes, but is not limited to, compensatory, direct, indirect or consequential damages, interruption of business, loss of data, income or profit, loss of, or damage to property, and third party claims. If any liability is not able to be excluded by law, we limit our liability to the re-supply of the relevant information or services.

14.4 You agree to indemnify us, our officers, employees, shareholders, agents and other persons involved in the creation of this Website from all damages, losses, penalties, fines, expenses and costs (including legal costs) which arise out of or relate to your use of this Website, any information that you provide to us via this Website or any damage that you may cause to this Website. This indemnification includes, without limitation, liability relating to copyright infringement, defamation, invasion of privacy, trade mark infringement and breaches of the anti-trust legislation.

14.5 This Website’s content is not a substitute for direct, personal, professional medical care and diagnosis. None of the nutrition plans or fitness program’s from the Website should be performed or otherwise used without clearance from your physician or health care provider first. The information contained within is not intended to provide specific physical or mental health advice, or any other advice whatsoever, for any individual or company and should not be relied upon in that regard. We are not medical professionals and nothing on this website should be misconstrued to mean otherwise.

14.6 There may be risks associated with participating in activities mentioned on the Website for people in poor health or with pre-existing physical or mental health conditions. Because these risks exist, you will not participate in any programs available at if you are in poor health or have a pre-existing mental or physical condition. If you choose to participate in these risks, you do so of your own free will and accord, knowingly and voluntarily assuming all risks associated with such dietary activities. These risks may also exist for those who are currently in good health right now.

14.7 As with any fitness program you assume certain risks to your health and safety. Any form of fitness program can cause injuries, and is no exception. It is possible that you may become injured doing the exercises in your program, especially if they are done with poor form. Although thorough instruction is included on form for each exercise, realize that (like any other exercise program) does involve a risk of injury. If you choose to participate in these risks, you do so of your own free will and accord, knowingly and voluntarily assuming all risks associated with such exercise activities. These risks may also exist for those who are currently in good health right now.

14.8 Lauren is not a medical doctor. Her advice whether it be on the Website, in her nutrition plans, fitness programs or via her email coaching is intended as a substitute for medical advice. You must consult your doctor before beginning ANY nutrition plan or fitness program. You are using the programs on and coaching at your own risk and is not responsible for any injuries or health problems you may experience or even death as a result of using

14.9 It is to be made clear that is not responsible for any injuries or health problems you may experience or even death as a result of using any products or services from

14.10 All the transformations and testimonials on the Website are real. These testimonials are not claimed to represent typical results from the Goods. Rather, they are examples of what the most motivated and dedicated people can achieve from the Goods. Your results may vary and you may not get the same results compared to someone else when using the services on due to differences in your individual exercise history, genetics, and personal motivation/dedication. The end results you get will depend upon the individual and how much effort you put in.


15.1 Given the nature of the internet, we cannot guarantee that this Website is free from viruses, fault or other conditions which could damage or interfere with your computer systems, and we do not warrant that your access to this Website will be uninterrupted, error free or that any defects will be corrected.

15.2 You assume the risk of any damage to your property as a result of using this Website, and to the maximum extent permitted by law; we disclaim all liability for any errors, omissions and faults.

15.3 You must take your own precautions to ensure that the process which you use for accessing this Website does not expose you to the risk of viruses, malicious computer code or other forms of interference which may damage your own computer system. For the avoidance of doubt, we do not accept responsibility for any interference or damage to your own computer system which arises in connection with your use of this Website or any linked website.


16.1 Given the nature of the internet, we cannot guarantee that any data transmission is totally secure. Whilst we take precautions to protect information, we do not warrant and cannot ensure the security of any information you transmit to us. You therefore transmit to this Website at your own risk. However, once we receive your transmission, we will take reasonable steps to preserve its security.


17.1 We may use cookies to gather data in relation to this Website and you consent to us doing so (although you may be able to disable cookies on your web browser).


18.1 reserves the right to make changes to these Terms and Conditions without notice.

18.2 Any provision of these Terms and Conditions which is void or unenforceable may be severed without affecting the enforceability of other provisions.

18.3 A failure or delay by to exercise a power or right under these Terms and Conditions does not operate as a waiver of that power or right, and the exercise of a power or right by does not preclude its future ability to exercise that or any other power or right.

18.4 To the extent permitted by law, in relation to its subject matter, these Terms and Conditions: (a) embody the entire understanding between you and, and constitutes the entire terms agreed between you and; and (b) supersede any prior written or other agreement between you and (if any).


19.1 reserves the right to make changes to these Terms and Conditions without notice.
19.2 The mobile message service (the "Service") is operated by Lauren Simpson Fitness Pty Ltd ATF the LSF Trust (“ Lauren Simpson Fitness Pty Ltd ATF the LSF Trust”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
19.3 By consenting to’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
19.4 You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Your participation in this program is completely voluntary.
19.5 We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
19.6 You may opt-out of the Service at any time. If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
19.7 For Service support or assistance, email
19.8 We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
19.9 uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS.
19.10 The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
19.11 To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
19.12 We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.
19.13 We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us.
19.14 Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.
19.15's use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements. Payment Terms 


1. Paid Services 

  1. Even though the subscription to our Services is free, we reserve the right to add certain services from time to time which may require payment (“ Paid Services”). For any paid service that you elect to use, the  following payment terms apply: 


2. Auto-renewable Recurring Billing 

2.1. If at any time a Paid Service becomes available and you decide to upgrade your subscription to include such Paid Service and nominate a current, valid, accepted method of payment (“Payment Method”), you authorize us to charge you the relevant fee disclosed and associated with that Paid Service, and any other charges, fee or taxes you may incur in connection with your use of the Paid Services.  

2.2. You acknowledge that the amount billed each month may vary from month-to-month for reasons that may include differing amounts due to promotional offers, including gift card redemption and promotional code redemption, and/or changing or upgrading an account, and you authorize us to charge your Payment Method for such varying amounts, which may be billed monthly in one or more charges.

2.3. By using Paid Services, you acknowledge and agree that we may make any inquiries that we consider necessary, either directly or through third parties, concerning your identity and creditworthiness. We may  revoke your eligibility to use Paid Services at any time at our sole discretion. In order to  prevent financial loss to you or to us, we may contact your Payment Method issuer, law enforcement, or affected  third parties (including other users) and share details of any payments you are associated with, if we believe doing  so may prevent financial loss or a violation of law. We may cancel any transaction if we believe the transaction  violates these Terms or if we believe doing so may prevent financial loss. We may also cancel any electronic value  accumulated, transferred, assigned, or sold as a result of fraudulent or illegal behavior. 


3. Price Changes 

3.1. We reserve the right to adjust pricing for a Paid Service or any components thereof in any  manner and at any time as we may deem appropriate in our sole and absolute discretion. Except as otherwise  expressly provided for in our Terms of Service, any price changes to your account will take effect following a  notice to you. 


4. Billing Cycle 

4.1. Any fee for a specific Paid Service will be billed at the commencement of the billable service arising from your acceptance of such Paid Service, and in respect of any subscription-related Paid Service, the fee will recur each month thereafter unless and until you cancel your subscription. We automatically bill your Payment Method each month on the calendar day corresponding to the commencement of your Paid Services. Subscription fees are fully earned upon payment.  We reserve the right to change the timing of our billing, in particular, as indicated below, if your Payment Method  has not successfully settled. In the event your Paid Services began at the close of a given month, we may bill your Payment Method on a day in the next month or such other day as we deem appropriate.  For example, if you started your subscription or initiated Paid Services  on January 31st, your next payment date is likely to be February 28th, and your Payment Method would be  billed on that date. Your renewal date may change due to changes in your subscription. We may authorize  your Payment Method in anticipation of subscription or service-related charges. As used in these Payment Terms,  “billing” shall indicate a charge, debit or other payment clearance, as applicable, against your Payment Method.  Unless otherwise stated differently, month or monthly refers to your billing cycle. 


5. No Refunds 

5.1. PAYMENTS ARE NONREFUNDABLE AND THERE ARE NO REFUNDS OR CREDITS FOR PARTIALLY USED  PERIODS. Following any cancellation, however, you will continue to have access to the  Paid Services through the end of your current billing period. At any time, and for any reason, we may provide a  refund, discount, or other consideration to some or all of our members (“credits”). The amount and form of such  credits, and the decision to provide them, are at our sole and absolute discretion. The provision of credits in one  instance does not entitle you to credits in the future for similar instances, nor does it obligate us to provide credits  in the future, under any circumstance. 


6. Payment Methods 

6.1. When using a Payment Method, you represent that you are authorized to use that Payment Method.  You authorize us to charge the full amount to the Payment Method you designate for the transaction. You also  authorize us to collect and store Payment Method information along with other related transaction information.  You may edit your Payment Method information by visiting our website and clicking on the “Your Account” link,  available at my profile. If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise,  and you do not edit your Payment Method information or cancel your account (see, “Cancellation” below), you  remain responsible for any uncollected amounts and authorize us to continue billing the Payment Method, as  it may be updated. This may result in a change to your payment billing dates. For certain Payment Methods, the  issuer of your Payment Method may charge you a foreign transaction fee or other charges. Check with your  Payment Method service provider for details. 

6..2. If you pay by credit or debit card, we may obtain a pre-approval from the issuer of the card for an amount, which may be as high as the full price of your purchase. We will bill your card at the time you load funds for your Paid Services, or shortly thereafter. If you cancel a service or transaction before completion, this pre approval may result in those funds not otherwise being immediately available to you. If you fund a payment by debit card  and your load transaction results in an overdraft or other fee from your bank; you alone are responsible for that fee. 


7. Cancellation 

7.1. You may cancel or downgrade your Paid Services and/or subscription at any time, and you  will continue to have access to the Paid Services through the end of your monthly billing  period. WE DO NOT PROVIDE REFUNDS OR CREDITS FOR ANY PARTIAL-MONTH SUBSCRIPTION PERIODS.  If you cancel your Paid Services subscription, your account will automatically close at the end  of your current billing period. 

7.2. If you ever experience any problems, please contact us as soon as possible.